Help & support
Guides, shortcuts and direct access to the Carefies support team.
Live chat
Typical reply in 3 minutes
Email support
support@carefies.health
Priority hotline
+1 (800) 555-0142 · 24/7
Keyboard shortcuts
Work faster at the counter and on list screens
- Open global command palette⌘ K
- Show keyboard shortcuts?
- Go to dashboardG then D
- Go to point of saleG then P
- Go to medicinesG then M
- Go to inventoryG then I
- New record on the current listN
- Focus the table search field/
- Close dialog or clear selectionEsc
Frequently asked questions
Pharmacy workflow answers
System status
Live service health for your branch
All systems operational
Sync, payments and printing are healthy. Offline queue mode activates automatically if the connection drops.
Carefies AI assistant
Coming soonAsk questions in plain language — 'which batches expire before month end?' — and get an answer with a one-click action.
Support hours cover every branch in your organisation, including weekends.